Business Process Outsourcing BPO // Focus 100% on your core business.
In outsourcing, experience matters.
For over 28 years, we’ve been experts in business process outsourcing. At GrupoExpro, we deliver innovative, tailor-made solutions to meet each client’s specific needs, with the goal of improving productivity and competitiveness.
We offer maximum flexibility in managing both people and processes, providing solutions that are perfectly suited to each business area.
Benefits of Outsourcing
DIGITAL LABOR
AND COMMERCIAL CONTRACTS
REMOTE
ELECTRONIC
SIGNATURE
GEOREFERENCED WORKFORCE TRACKING
We Specialize in the Following Processes
Customer
Service
We provide qualified teams to deliver excellent customer service across multiple channels: call centers, front desks, branch offices, and on site operations.
Document Digitization and Data Entry
We have extensive experience supporting document digitization and data entry processes in sectors such as accounting, retail, banking, and insurance.
Office & Administrative Services
We provide ongoing administrative staffing across various industries, including insurance, banking, retail, and airlines. Areas covered include HR, finance, IT, commercial departments, and more.
Maquila and
Packaging
We supply personnel and manage complete packing and picking areas, delivering high-quality service to meet client expectations.
Inventory
Management
We manage and monitor year-round inventory processes, providing qualified staff aligned with each client’s operational timelines.
Production
We oversee production lines across various industries, developing efficiency KPIs and ensuring optimal productivity levels to meet client’s goals.
Warehousing and Storage
We manage product warehousing and storage, implementing systems for efficient resource management and ensuring compliance with quality standards.
Receiving, Dispatch, and Reverse Logistics
We handle the entire process of receiving, dispatching, and reverse logistics. If needed, we also incorporate control systems and fleet coordination tailored to client’s needs.
Key Areas and Roles We Support
Logistics
Warehouse Managers
Inventory Managers
Plant Supervisors
Logistics Managers
Operations Managers
Warehouse Workers
Production Workers
Drivers
Forklift Operators
Pallet Jack Operators
Maquila Operators
Packing and Picking Staff
Sales & Retail
Store Managers
Store Supervisors
Sales Managers
Category Managers
Product Managers
Sales Representatives
Brand Promoters
Shelf Stockers
Cashiers
Multifunctional Assistants
Point of Sale Managers
Mining
General Laborers
Skilled Workers / Tradesmen
Machinery Operators
Drivers
Administrative Staff
Mining Engineers
Surveyors
Production & Maquila
Warehouse Managers
Inventory Managers
Plant Supervisors
Logistics Managers
Operations Managers
Maquila Operators
Packing and Picking Staff
Warehouse Workers
Production Workers
Drivers
Forklift Operators
Pallet Jack Operators
Pharmaceutical
Pharmaceutical Chemist
Chemical Analyst
Pharmacy Technician
Bacteriology Supervisor
Pharmacy Assistant
Regulatory Affairs Pharmacist
Medical Sales Representative
Healthcare
Nursing Assistants (TENS)
Nurses
Social Workers
Psychologists
Physical Therapists
Occupational Therapists
Healthcare Technicians
Healthcare Administrative Staff
Service Assistants
Office
HR Administrative Staff
Payroll Analysts
Secretaries / Executive Assistants / Bilingual Assistants
Receptionists
Cleaning Staff
General Support Staff
Marketing Assistants
Junior Administrative Assistants
Data Entry Clerks
Call Center Agents
General Services Coordinator
Insurance Sales Agents
Banking & Finance
Accounting Assistants
Accounting Analysts
Finance Managers
Auditors / Certified Public Accountants (CPAs)
Management Control Analysts
Budget Analysts / Budget Managers
Treasurers
Collections Executives
Billing Administrators
Customer Service Executives
IT (Information Technology)
Project Manager
Developers
IT Engineer
Software Engineer
Cybersecurity Specialist
Programmer Analyst
Systems Analyst
IT Area Manager
IT Support Technician
Get a Quote
For the temporary staffing and outsourcing
services you need.
Address:
Almirante Pastene 244, Providencia, Santiago
E-mail:
comercial@grupoexpro.com
Phone:
(+56) 2 23463000